Get help from the RECRUSO support team when you need assistance with your software.
Use this page to raise a support request, contact the team or join a remote support session when requested.
Before You Submit a Support Request
A clear support request helps the RECRUSO team respond faster. Before you submit your ticket, please include:
- What you were trying to do
- What happened instead
- The name of the worker, client, booking or timesheet involved, if relevant
- Any error message you can see
- A screenshot, if you have one
Remote Support
Use remote support when a member of the RECRUSO team has given you a session ID. Enter the session ID below to join your support session.
Only join a remote support session when you are speaking with a RECRUSO team member.
Or Contact Our Team Directly
Phone: 08707 593 565
Email: support@recruso.co.uk
If your issue is urgent, call the support team after submitting your ticket so they have the details in front of them.
Support FAQs
You can contact RECRUSO support by submitting a support ticket, calling 08707 593 565 or emailing support@recruso.co.uk.
Include your company name, contact details, what you were trying to do, what happened, any error message and a screenshot if you have one.
Use remote support only when a Recruso team member gives you a session ID and asks you to join a support session.
Yes, you can call support. For the best response, submit the support form first if the issue needs investigation, then call the team if it is urgent.